* SHIPPING:

1. Domestic: USPS First Class (13 oz. or less) 4-10 days, Priority Mail (2-3 days). 
International: First Class.

2. Made-to-order items typically take 1 - 4 weeks for completion, depending on the season and the item(s) ordered. Large orders may take longer.

3. Ready to ship items will be shipped in 3-5 business days from time of payment confirmation.

4. Tracking information available upon request. If you require insurance on your package, please contact me prior to purchase

* EXCHANGES:

Sorry, No Refunds. Exchanges may be arranged within *5 days* after you receiving your item(s). 

I take great pride in my designs and in my customer service. I am confident that you will be pleased with your purchase. However, if you are not satisfied, please contact me WITHIN 5 BUSINESS days of receiving your order (Allisonbuller@yahoo.com) and I will be happy to arrange an exchange for another item and/or size. 
{Items returning back to me for an exchange *MUST* be unused,unworn, unwashed and returned in the original packaging with tags attached. Return-shipping fees will be at the *buyers* expense.} PLEASE OBTAIN TRACKING INFORMATION! I am not responsible for lost packages. No exceptions!

* If I have made a mistake with your order I will replace or exchange it for another KED item. 

* REASONS FOR NON-APPROVED RETURN or EXCHANGE:

1. DAMAGE DUE TO NORMAL WEAR AND TEAR, SUCH AS STAINS OR RIPS IN FABRIC, I, THE SELLER, WILL NOT BE HELD RESPONSIBLE FOR AND WILL NOT ACCEPT BACK FOR AN EXCHANGE.

2. DAMAGED DURING SHIPPING - Please note: I, THE SELLER, AM NOT RESPONSIBLE FOR DAMAGED OR LOST PACKAGES ONCE THEY HAVE LEFT MY PRESENCE AND HAVE BEEN SHIPPED TO MY BUYER(S).

* WARRANTY: 

If any constructional malfunctions occur (i.e. elastic pops, seams undo, stitching in hem comes out), send it back to me repair at no charge within the first 30 days. Shipping fees will be paid for by seller. 

All of my pieces are designed and hand stitched here in the USA. All seams are professionally finished and reinforced to ensure years of enjoyment.

* ADDITIONAL INFORMATION: 

1. The designer fabrics I use have NOT been pre-washed due to allergies in some children. Some shrinking will occur, especially if washed and dried with heat. I am NOT responsible for shrinkage.

2. Like with any fine garment, care is very important. For the absolute best results wash in cold/warm water (inside out), gentle cycle, and lay flat or hang dry (warm iron if needed)..these instructions are also noted on my inside garment tags.

3. My studio is a smoke-free enviorment.

4. All seams are serged and top stitching is used where appropriate.

5. Please kindly note that all items that are embellished with buttons and/or Swarovski crystals pose a potential hazard for young children and are intended for decorative purposes ONLY! There is a risk that these crystals/buttons become detached at any time and can be dangerous if swallowed or ingested, even though all have been fastened securely. I recommend that my products are used only under adult supervision. Not intended for sleepwear.

BUYER AGREES:
THAT USE AND PURCHASE OF THE SERVICE IS ENTIRELY AT CUSTOMER’S OWN RISK. SELLER WAIVES ALL RESPONSIBILITY. SERVICES/PRODUCTS ARE PROVIDED ‘AS IS’ WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTIES CONCERNING THE AVAILABILITY, ACCURACY OR CONTENT OF INFORMATION, PRODUCTS OR SERVICES.

THIS DISCLAIMER OF LIABILITY APPLIES TO ANY DAMAGES OR INJURY CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, DEFECT, NEGLIGENCE OR UNDER ANY OTHER CAUSE OF ACTION. CUSTOMER SPECIFICALLY ACKNOWLEDGES THE SERVICE IS NOT LIABLE AND THE RISK OF INJURY RESTS ENTIRELY WITH CUSTOMER. NEITHER THE SERVICE NOR ANY OF ITS AGENTS, AFFILIATES OR CONTACT PROVIDERS SHALL BE LIABLE IN ANY WAY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF USE OF THE SERVICE/PRODUCTS OR INABILITY TO GAIN ACCESS TO OR USE THE SERVICE OR OUT OF ANY BREACH OF ANY WARRANTY. CUSTOMER HEREBY ACKNOWLEDGES THAT THE PROVISIONS OF THIS SECTION SHALL APPLY TO ALL CONTENT ON THE SERVICE/PRODUCTS.

 

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